Link Advisory — Sales and Payment Policy
Simple, clear terms for orders, payment, and delivery.
1. Order Validity
All purchase orders, requests, or commitments (hereinafter “Orders”) received from clients are considered offers. No Order shall be deemed accepted or binding on Link Advisory (hereinafter “LA”) until LA has issued a formal, written Order Confirmation via email or official company document. Until such written confirmation is provided, LA is under no obligation to fulfill the Order.
2. Pro Forma Invoice and Acceptance
Upon written acceptance of the Order, LA will issue a Pro Forma Invoice to the Client within a maximum of forty-eight (48) hours. This Pro Forma Invoice will detail the products, quantities, prices, delivery terms (Incoterms 2020), and the total amount due.
3. Client Acceptance of Pro Forma Invoice & Validity Period
The Client must approve the Pro Forma Invoice in writing (email suffices) within a maximum of five (5) business days from the date of its issuance. Failure to provide written acceptance within this period will result in the automatic cancellation of the Order. Furthermore, the prices and terms quoted in the Pro Forma Invoice are only valid for this 5-business-day period. LA reserves the right to modify prices and conditions for any unconfirmed Orders after this period.
4. Payment Terms
- 4.1. All payments must be made exclusively via bank transfer to the account specified on the Pro Forma Invoice and subsequent official invoices.
- 4.2. The execution of the Order (e.g., production, preparation for shipment) is strictly contingent upon the receipt of the full amount due, as specified in the Pro Forma Invoice, in LA's bank account.
- 4.3. Ownership of the goods (title) remains exclusively with LA until the full payment has been received and cleared in LA's bank account.
5. Order Cancellation
Once an Order has been confirmed in writing by LA and the Pro Forma Invoice has been accepted by the Client, it is considered final and binding. Orders cannot be cancelled, altered, or postponed by the Client without the express written agreement of LA. In the event that LA, at its sole discretion, agrees to a cancellation, the Client will be liable for all costs incurred by LA up to the point of cancellation, including but not limited to procurement, production, administrative, and storage costs, which will be deducted from any potential refund.
6. Force Majeure
LA shall not be held liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, embargoes, acts of civil or military authorities, fire, floods, strikes, pandemics, or severe weather conditions. In such events, delivery times will be reasonably extended.
7. Governing Law and Jurisdiction
All offers, Orders, agreements, and any ensuing contractual relationships between LA and the Client shall be governed by and construed in accordance with the laws of Portugal. Any dispute, controversy, or claim arising out of or relating to this contract, or the breach, termination, or invalidity thereof, shall be exclusively settled by the competent courts of the Comarca de Lisboa (Lisbon Judicial District), to whose jurisdiction the Client expressly agrees.
8. Entire Agreement
This document, together with the accepted Order Confirmation and Pro Forma Invoice, constitutes the entire agreement between the parties. Any terms, conditions, or specifications put forward by the Client (in purchase orders, documents, or otherwise) that conflict with, deviate from, or are in addition to these terms are hereby expressly rejected and shall not be binding on LA unless expressly agreed to in writing by an authorized manager of LA.
9. Acceptance of Terms
By placing an Order with LA, the Client acknowledges that they have read, understood, and irrevocably accept all the terms and conditions outlined in this Sales and Payment Policy.